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eQuality Internet Administration Manual

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Getting Started

Logging in to your administration account:

    Go to your website and click on the Log-In/Log-out button.
 

    If this is your first time logging in:

        ·         Your login name is ADMIN and the password is ADMIN.

    Changing your Login name:
              
Once a login name is created, it cannot be changed. A new login name can be
                   created by clicking on the NEW CUSTOMERS CLICK HERE link on the main menu,
                   or click on the Create a New Account link on the login page.

 Changing your Password:

    If this is your first time logging in:

·      You should click on the Customer Profile button after logging in, and change your password and other login information. Remember to give yourself administrator’s privileges before saving your changes.

 

NOTE: Special characters and spaces should not be used when you are creating new login names, passwords, custom contract codes, or pricing accounts.

 

            Good login name: JOHNW

            Bad Login name: JOHN W (there is a space)

            Bad Login name:  JOHN*W (contains a special character)
 

3 Main things about setting up Accounts and Customer log in's:
There are 3 things you need to remember to use your website initially. The following covers new account setup, and assigning account numbers to customers:

  1. Your customer creates a login. You will receive email notification that you have a new customer.

  2. Go to your website, login as administrator, and got the the accounts link. Create and save an account for your new customer.

  3. Go to the Customers link. Search for the new login name. Click on the login name to go into the login detail screen. At the top of the page is a drop box labeled: Account. Drop the box down and select the correct account number for this login. Save your changes at the bottom of the page.

Your customers are now ready to begin ordering online with their assigned pricing.

 

           

           

 

 

 

 

 

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