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August 2005

Improved Customer Service!

We celebrated our 5th anniversary on July 21, and we would like to thank all of our customers for their help & support since we opened our doors. In an effort to make sure all of our customers get the prompt service they deserve, we have upgraded our  entire customer service department to better serve you.

Please note our new Toll-Free Numbers

Customer Training & Publications
Toll Free: (800) 798-5612

Sales and Marketing
 
Toll Free: (800) 798-5613

Accounts Receivable & Payable 
Toll Free: (800)-798-5614  

Customer Service & Offices
(still the same number) 

Toll Free: (800)-239-5965



 

 More News from eQuality Internet:

Welcome
We are pleased to announce a new addition to the eQuality team. Janee Balaskovitz is our new Vice President of Sales and Marketing. Janee will be in charge of giving prospective customers information about our online catalog, as well as marketing. Her Toll Free number and email address are listed on the Company Directory (located in your online user's manual) for your convenience. Welcome Janee!

August Catalog Update
This month we will be updating several sections of the catalog for all of our customers. While these changes are nothing major, they will address several issues that have come up since our last update in March. These changes include an improved machine supplies search, and more access to your web data in Excel format.


News Links

Microsoft has announced the release of its new Windows operating system (now called Vista) which will be available for commercial release in late 2006. (7/23/05)

Congress will decide whether to pass the Identity Protection act this month. What does it mean for you? (7/21/05)

Emails that arrive without an attached file doesn't mean its harmless. Just visiting a website via a link can put an unprotected computer at risk for infection. (7/15/05)

A new study finds that Internet users in the US are dangerously ignorant about the type of data that website owners collect from them and how that data is used, making them vulnerable to fraud and misuse of their personal information. (7/18/05)

From now on, customers looking to get the latest add-ons to Windows will have to verify that their copy of the operating system is legitimate. (7/25/05)
   

 

Copyright 2005, 2006, eQuality Internet Service LLC. All rights reserved.