Pricing Maintenance:
 

Contents: (Select one)

Product Maintenance (formerly the PRICING link)
    -Find/Add item
    -Adding Unique Items to your site
    -Substituting Unique Items for catalog products
    -Find/Edit Item details
    -Find/Edit Item pricing
    -Quantity Pricing
    -Activating Quantity Discounts on Individual Items
    -Turning on Quantity Discount for customer Accounts
    -Quarterly Pricing 
Custom Items
Master Products Maintenance
    -reviewing current catalog pricing and flyers in your website
    -updating your catalog pricing
Standard Contract Management
    -updating or adding your matrix program, flyer pricing
    -view & edit items in a contract
    -view & edit items in a contract selling at list price   
    -(contract) account setup
Specials Maintenance (formerly found in the CUSTOMIZE link as On Sale Web Page)
    -Adding Items to your Page
    -Deleting Items from your Page
    -Setting Pricing for On Sale Items
Welcome & FAQ Messages (formerly found in the CUSTOMIZE link)
    -Welcome Message
    -Customizable FAQ Topics
Website Setup  (NEW)

Product Maintenance

As an administrator, you can add items or modify pricing anytime you want.

To Find an Existing item:     back to top
Place the item number in the search box and click Search.

To Add a new item:  
Click on the Add a New Item link provided, and fill out the appropriate information on the item detail screen.

Adding Unique Items to your Website:
Unique items are items not listed in your catalog. You can add as many unique item numbers as you want to your website. In order to avoid having these items removed with the quarterly update, you need to use a unique WHL code (letter code) for your hand-added items.  If I were adding items to the eQuality Internet Services demo site, I would set the WHL code (letter code) for all items to EIS (after my company name). You must also remember to set the REF field to zero. The REF field is the numeric SKU product reference for the ecommerce database and provides the link to consumer-friendly information and pictures.

Offering Unique Items as a Substitution for Catalog Products:
If you would like to offer your unique items as a substitute for products offered in the catalog, there is a field available in the item detail area for this purpose. For example, if you are selling remanufactured inkjet cartridges and would like to sell your product in place of catalog items, you would simply look up the catalog item that is the same as the product you offer. In the item detail area, look for the Substitute Item field. In it, simply place the number of the item you offer. Once you save your changes, the system will automatically sell your product in place of the catalog item. If this feature is used, only your item will be sold, even if the catalog number is typed into the order. The customer will not be able to purchase the catalog product from your web site, the unique item will override the catalog number.

Find or Edit Item Details:
You can look up the details about the item by simply clicking on the item number. This will take you to a screen containing all information about the product. If you edit or add any information, be sure to save your changes.

Find or Edit Item Pricing: back to top
If you want to lookup or edit information on an item's pricing, simply put the item number in the search box. You can look up pricing and promotions for that item by clicking on the Pricing link that appears when the search has found that item. If you edit or add any information, be sure to save your changes.

Quantity Pricing  

You can do Quantity Pricing 2 ways in your online catalog. First, you can have this pricing loaded by us from your wholesaler. Second, you can price individual items for quantity discounts. For example: buy one for $1.99, buy 6 for &1.89, or buy 12 for $1.79. You have the option of using 2 or 3 levels of tiered pricing on products in your catalog, and this feature can be turned  on a individual account basis in the Account Details area of each customer account under Quantity Pricing.

Activating Quantity Discounts on Individual Items back to top
In order to be able to use this feature, you must not have any matrix, flyer, or custom pricing loaded into columns 9 and 10 of your standard contracts.

To activate this feature, you will select the Product Maintenance link located under Pricing Maintenance on the administrative menu, and type the item number you wish to implement into the Search box. Then, on the far right in the table that appears, select the link called Pricing.

Under the Promotional Pricing table, you will find at the top which read Quantity Break Level 2 and Quantity Break Level 3. In these boxes, you will put the quantity you wish the customer to purchase in order to receive a discount on the price. To set the price you would like to receive for purchasing the quantities you have set, you will go to columns 9 and 10, labeled Level 2 and Level 3. Put the amount you wish to receive for quantity purchase. Save your changes, and the quantity pricing will be activated on those accounts you have selected to receive it.

NOTE: Quantity purchase discounts will appear to those customers who receive it. However, actual discounts will not apply until the products are placed in the shopping cart.

Turning on Quantity Discount for customer Accounts

To turn on Quantity (Tiered) Pricing for a customer account, go to the Accounts link on your administration menu. Select the account number that you wish to receive tiered pricing. Under Regular Pricing Options,  in the area that is labeled Quantity Discount, and select whether the account will receive Level 2 or Level 3 Pricing in the drop down box. Save your changes, and the account is now eligible to receive these discounts.

Please remember to contact eQuality Internet Service if you implement your own tiered pricing for an item. This can be done by email or phone so your own unique promotions will be included on our quarterly updates.

Custom Items back to top

To Add a new item:  
Click on the Add a New Item link provided, and fill out the appropriate information on the item detail screen.

• Stock Number: You will add a unique stock number to identify your product in the online catalog.
• Description: Type a short description to appear when your product is located in a search.
• Catalog Text: Type a longer description about your product which will appear when a customer clicks on the item number to read further details about your product.
• Unit: Use a two letter code to describe what type of unit your product comes from. For example, CS would describe case.
• Cost: List here how much your product costs you.
• MSRP (Manufacturers Suggested Retail Price): List here the retail price for your product.
• Sell at MSRP: Check this box if you would like to freeze the price of your product at the retail price.
• Do Not Update this Record: Keeps the information about your product locked in place, and protects it from accidental deletion during updates on your website.

To edit an existing item:
Click the Stock number of the item you wish to edit. Make your changes and save.

To delete an item:
Simply click the stock number and check the box at the bottom of the page which reads: Delete this product (includes all contracts) and save.

Enhanced Product Information
You have the ability to include enhanced product information to your custom items. This includes:

• Item Title: Fill in the title you would like to appear about your product.

• Item Catalog Text: Type a longer description about your product which will appear when a customer clicks on the item number to read further details about your product.

• Keywords: List here the keywords you would like for your product. This will enable your customers to find your products more easily in your catalog.

• Piggyback Item: Insert the product number of an item currently in your online catalog that you would like to use for text and pictures for your product.

• Custom Photo Name: Type in the name of the file for your custom picture.

About Custom Pictures

Note: CLICK HERE to obtain a copy of the release form required to use Copyrighted material on your website  

We will be happy to import any custom pictures to your website that you would like to accompany your custom items. Due to the nature of Copyright laws, we will be requiring anyone using Copyrighted material to obtain a release for permission to use this content.

Custom pictures will need to be sent to us in the following guidelines. Each size must be separated into the folder name specified:

Master Products Maintenance  back to top
This area is designed for you to update and maintain your wholesaler(s) and cost codes for your website.

To update your online catalog wholesalers and cost codes:

1. In the area marked 1st Product File, select your PRIMARY wholesaler for your website

2. IF APPLICABLE, select the appropriate column of cost for the main product file.

3. In the boxes, provided, insert ALL the cost codes which apply to your wholesaler. For example, if your wholesaler is United Stationers and one of your cost codes is N3, this is what you will enter in one of the boxes provided. Each individual cost code needs to be typed in its own box. If you carry GSA product, include these codes and you GSA pricing will also be applied.

4. IF APPLICABLE, move on to Product File 2 and 3 to fill in any other wholesalers and cost codes for them that you carry in your online catalog.

5. If you are a United Stationers or SP Richards dealer and your pricing is confidential, check the box next to your wholesaler and provide us with any necessary information.

6. Once you are finished, press the REQUEST PRICING UPDATE button at the bottom of the page to submit your information.

All information you insert will be saved, so if there are no changes to your wholesaler or cost codes, you will only need to review and update your pricing if you make changes. Requests for changes for a new quarter may be submitted Up to 7 Days PRIOR to the beginning of each quarter.

Standard Contract Management  back to top
Once you submit or update your quarterly pricing from the update page, the main page of this link will give you an overview of flyers or promotions that are loaded into your website. Note: Unless the contract you have requested contains customized pricing, you do not need to fill out the description; it will automatically fill for you once you submit your request with a valid code.

To update your online promotional pricing, matrix, flyers, or customized pricing:

1. In the area marked: Request a flyer or catalog update, fill in the name of the promo, matrix, flyer, or customized pricing you wish to have loaded in this column. If you carry custom pricing (for example HON minus 40 percent) you will type in the name of that pricing here.

2. In the area marked Source: use the drop box to select the source of where the pricing came from. If you have created your own pricing you want loaded into the column, select custom (for example: HON minus 40 percent pricing, you would select custom).

3. Next type in the program code for your matrix or flyer in the box available.

4. IF APPLICABLE, type in the column of pricing for you matrix or flyer in the box available.

5. Use the drop box telling us which contract column you would like this pricing to appear in.

6. Fill in each additional contract column for your website. When you are finished, press the Send Update Request button at the bottom of the page to submit your information.

Other Features On this Page:

Edit
Here you can also view and edit the items in your Contract Column Pricing. Although the page only allows up to 10,000 items to be viewed, you can still edit any of the items in the contract that do not appear, as long as the item number is valid for that contract.

Edit Items in your Contract: (Limit of 10,000 Viewable Items)
Click on the link named Edit for the appropriate contract. Type in or click on the product number of the item you would like to edit. Click the Add/Save button once you are finished.

Edit Contract Items in a Contract Selling at List Price:
Click the link named Edit for the appropriate contract. Then, Click the link located at the top of the page named See List Price Items Only. If the contract you have loaded contains items selling at list price, they will be listed here. To edit these prices, type in or click on the product number of the item you would like to edit. Click the Add/Save button once you are finished.

Account Setup:
The account setup link in the is designed so that you may assign specific contract or promotional pricing to your customer accounts without having to go into specific accounts.
Select Account Setup to access the account listing of the account who have the flyer or contract turned on or off. You will then see a list of all the customer accounts you have saved on your website.

To turn on or off  contract (quarterly or promo) pricing to all customer accounts:
Once you are in the Account setup area for the specific contract column you will be turning on or off for you customer accounts, simply select either: Turn this contract ON for all accounts, OR Turn this contract OFF for all accounts.

To turn on or off contract (quarterly or promo) pricing for specific customer accounts:
Once you are in the Account setup area for the specific contract column you will be turning on or off for customer accounts, simply select, in the column labeled STATUS next to where the account numbers and descriptions are listed, ON or OFF. Once you touch the status name shown, the contract will be shut on or off, depending on what you want to do with a specific account.

Specials Maintenance back to top
For each item you decide to put on these pages, you will have the ability to determine price in the Common Contract area.

To Add Items to your On Sale Page:
Simply type in the stock number of the item you want to appear on your On Sale page. Next, select the order which you would like it to appear on that page (whether 1st, 2nd, 3rd, etc) and click Add/Save Item.

To Delete Items from your On Sale Page:
Next to the item you wish to delete, press the Delete link provided.

To set the price of items in your On Sale Page: 
Click on the Contracts link and go to the Common Contract link. Add the item number of the item on your On Sale page, insert the price, and click Add.

Welcome & FAQ Messages back to top
This is where you can change the text that appears in the Specials Page and the Frequently Asked Questions (FAQ) page. Areas labeled Topic will appear in BOLD, areas labeled Text will appear in regular print.
To use, simply fill in the appropriate topic in the topic area, and anything you want to say in the text area, and save your changes. Note: It is a good idea to fill in FAQ information as soon as possible for your customers and visitors to your web site.

Website Setup  back to top

Website Setup
Settings in this area apply to ALL customer accounts. Initially, some of these settings are turned on, so you will have to shut them off if you do not want some of these options displayed to your customers. The features that have been automatically turned on when we created new or upgraded the websites are labeled in BLUE Here are the features and how to use them:

            Use Catalog Information from: Select the wholesaler whose pictures and item details you    
            would like to display in your online catalog.

            Show MSRP?: This allows you to display the retail price for the products in your online catalog to
            your customers. If the product is on sale, listed in your common contract, or just the regular price
            based on their account settings, it will be shown as Your Price. If the item is a contract item, it
            will be shown as Contract Price. Retail price will be shown as: MSRP: $1.99 (for example).

            Show Discount?: This allows you to show your customers the discount they will receive by
            purchasing the item from you. If the discount is less than $10.00, it will show a dollar amount for
            the discount. If the discount is over $10.00, the discount will be displayed by the percentage
            of savings they are getting by purchasing an item with you.

            Time Zone: Select the correct time zone for your location.

            Company Information: Here you will be able to make any corrections or changes to the
            company information that is displayed on your website. In addition, you will also be able to select
            the correct time zone. This will enable you to have the correct time displayed on customer orders.

            Email Settings: You can now select up to 3 email addresses for copies of your customer orders
            to go to. Only the Primary Contact Email will receive notifications of new customers who have
            logged into your website.

            PayPal Pay Link Information: If you would like credit card purchases to go through PayPal,
            simply insert the correct email address for your PayPal account. You must have and active
            account with PayPal in order to be able to use this feature.

            Delivery (Gasoline) Surcharge - Applies to Free Delivery Accounts: You can set a delivery
            charge amount for your customer accounts. Simply put in the dollar amount for your Gasoline
            surcharge (or flat delivery rate, whichever applies) in the box labeled: Charge per order.

            If you would like free delivery to apply to purchases over a certain dollar amount, you will put the
            minimum purchase amount for free deliveries in the box labeled: No surcharge for orders equal
            to or over:

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